I first walk in and have to wait for this guy to finish eavesdropping on someone's conversation. Then after he gets done telling me my paperwork isn't good enough, he calls me back on my way out the door, asks me to sit down for the sole purpose of asking me if I smoke. Then on my way out the second time, he tells me I look "like a rapist" today.
After getting some of the paperwork he demanded, I came back and had to wait for him to do an impression of how stupid most of the people who come to ask him questions are.
Has this guy even ever heard of being a professional?
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